Service

Our services

We are customer-focused and frequently modify cranes to meet the requirements of our customers.

We strive to provide our customers with a top level of service, technical support and engineering.

Pre-Sales Advice

Provide 12 hours of free pre-sales product consultation and assist you in solving ship/(crane)-related problems.

Customized Solution

We will provide you with a customized solution within 24 hours.

After-Sales Service

For 12 months from the date of shipment of the product, if there are quality problems not caused by human factors, the supplier will provide parts free of charge and ship them to the designated location or port in the buyer's territory.

Gift-Prone Accessories

When shipping, we will include some fragile accessories for replacement when the crane fails.

Free Technical Support

Our engineers can provide free technical support, guide customers during installation, and explain precautions and product operations in detail.

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